Zipcan: Customers Love This Embeddable Video Chat Platform
(STL.News) Gone are the days when businesses limited themselves to third-party video services for better communication with customers. Reviews are the best guide that can help startups gain insight into charting the way forward. You can have a great product, but you will lose customers if the customer service is not good. A good business must provide a great product and great customer service to earn happy customers. Today, Zipcan is overwhelmed by customer reviews for its exceptional product and customer service.
Zipcan, an embeddable video chat platform, is the fastest way to enable video chat in any website or app. The no-code approach makes Zipcan faster to implement and easier to manage, unlike other API tools available on the market. Product owners just have to copy + paste the code into their website without any technical skills. Additionally, customers love Zipcan because its integration features make it easy to connect to existing web experiences.
Businesses can stop sending their users to third-party video chat services with Zipcan. They can simply engage their customers in the context of their content. âThere are lots of opportunities to create new product experiences using quick video chats for customers. Said Miles Romney, CTO, eVisit. The digital healthcare platform was looking for a robust solution that would make healthcare as convenient as anything else for their patients. They have collaborated with Zipcan and successfully provide convenient virtual health services. âTools like Zoom and Google Meet don’t work when you want customers to interact in context. Zipcan’s great expertise has helped us get a new product to market faster and save engineering time, âsays Miles.
Fritz Brumder and Spenser Lea have extensive experience in creating any type of video experience. While working on video streaming, recorded video, and live chat, Fritz and Spenser realized that there were only two types of products. The first was standalone experiences like Zoom, Google Meet, and Microsoft Teams. The second was highly customized developer-oriented API solutions like Agora, Daily.co, and Tokbox. They decided to bridge the gap and develop a complete solution that gives any product the power of video collaboration.
Entrepreneurs, large-scale startups, and established businesses all have a mission to generate income. Zipcan helps businesses generate new revenue. “Zipcan made it clear how we can leverage the momentum of video conferencing to add a new service offering and generate new revenue in our business. The Zipcan team is professional and passionate. They want your business to be successful and are always ready to help you get there. “
– Lauren Cecchi, co-founder, Signathon.
Zipcan offers button, iframe, or NPM module connections to standard tools. In addition, it allows customers to configure the appearance of their button and adjust where the video starts. “I was really surprised (and delighted) how easy Zipcan was to configure and theme Zipcan to match our app. Then, the functionality of dynamic rooms made it evolve. Zipcan advanced our app much faster and took the hassle out of building with a video chat API. ” – Jonathan Pierce, co-founder, Evnts Group. Additionally, Zipcan allows users to set the video in the lower right sidebar, or as a modal overlay.
âProduct owners were struggling to scale video APIs any faster. We wanted to revolutionize this space with a no-code solution to help our customers add video chats to their websites and apps in seconds. Additionally, we wanted to provide a configurable and integratable solution that is easy to use with all skill levels. – Fritz Brumder, CEO and Co-Founder, Zipcan.
One of the leading clothing companies, Levi’s, recently created a 360 video virtual showroom for its retail customers. Levi’s partnered with Zipcan to add real-time video chat to every 360 virtual showroom. Zipcan enabled merchandisers to chat live with retailers and provide them with an experience like never before. âZipcan is something you have to see,â says Mike, senior manager of Levi Strauss & Co. The company wanted to have social interactions with its customers and decided to use Zipcan.
“We tested the new Zipcan technology, which allowed us to integrate real-time video chat into our 360-degree experience right in the room. Our customers who participated loved it. Zipcan is easy and fun. It helps people get out of their digital mind and connect in a website environment, “said Mike, Sales Operations – Senior Manager Events, Levi Strauss & Co.
DispatchJustice, a platform that provides on-demand lawyer services during a traffic stop, immediately starts video recording and notifies a lawyer to join. They needed a robust, fast and reliable solution to deliver one-to-one video calls. The video chat feature is the backbone of their product, and users may even face legal issues if it doesn’t work seamlessly. They trusted the Zipcan dynamic chambers and achieved excellent results. Today, people use DispatchJustice in a transparent way to protect their rights.
Zipcan is now live on Product Hunt and can be viewed here.