Chat services

Businesses and societies around the world have been hit hard by the COVID-19 coronavirus pandemic. But what has been the specific impact on the…

…

An eternal failure to keep in touch with distant friends and relatives is one of my epic failures. The pandemic inspired me to do better, and I've been reaching out over the past few days. As I go along, I get better acquainted with video…

As of today, Project Trevor's suicide prevention and crisis intervention services for LGBTQ youth are more accessible than ever. The organization has long provided a 24/7 phone line, but now its text messaging and chat services are also…

The people-behind-the-curtain approach to messaging adopted by Four Seasons appears to offer a hybrid solution that combines the efficiency and convenience of enabling technology with the benefits of good, old-fashioned customer service…

Photo: Getty Images (People Pictures)In the last (or, really, the most recently discovered) example where the internet is scarier than most people realized, it came to our attention that the text box you use to communicate with service!-->!-->!-->!-->!-->…

Everyone knows that the secret to success, both personal and professional, lies in good communication. But in what form? If you're trying to communicate with a group in real time, you're probably familiar with the old standby mode:…

Video: Businesses Still Need to Prepare for VR and ARTarget on Wednesday announced the introduction of augmented reality tools and new digital chat…

Live Chat Conversion Software and Staffed Chat Agents “Owens Corning is always looking for ways to help our customers grow their business and ApexChat seemed…

Amid billions of AI investments and a rush to make bots profitable by virtually every big tech giant, from Apple to Google to Samsung, it can be hard to remember that there are robots with a mission to protect the most precious and…